Traditionally, toilet paper and paper towels are made from trees cut down in forests around the world (but mainly Canada, Brazil, and northern Europe). Our paper is made of 100% premium bamboo fibers. Bamboo is actually a giant grass, not a tree - hence the term TREE-FREE! The result is a product that performs great, without needing to destroy our ecosystems to produce it.

Deforestation is a major contributor to climate change and toilet paper is a purchase that we all make on a regular basis without giving much thought to how that purchase impacts our planet. By switching to bamboo, we can have a positive collective impact on the future of our forests, and our planet.

To reduce deforestation! Bamboo is a renewable resource that can be used to produce a high quality paper with a smaller carbon footprint. It grows 10x faster than trees, making it ultra renewable and an excellent sustainable alternative for producing paper.

Bamboo is a giant grass, which makes it a colony plant. This means that it grows through a root system, spreads quickly and easily, and doesn't need to be replanted when it's cut - it just shoots right back up from the bud! It can be farmed without the need of irrigation, fertilization, pesticides, or herbicides.

The bamboo we use for our paper is not panda food! We source it from small, local farms in a region that is not a part of panda habitats. Because bamboo grows easily, quickly and can be harvested every 6-12 months, there is no need to ruin any ecosystems to harvest it. There's plenty of bamboo to go around!

YES!

Our partners maintain all FSC^® certifications to exceed all standards of the Forest Stewardship Council^® for environmental responsibility. We source our bamboo pulp from organically-grown groves owned by small farmers as a side-crop to supplement their income. This means that the bamboo is harvested by hand in a small-scale operation that has a small ecological impact.

One of the certifications that we require our partners to have is amfori BSCI. This organization certifies supply chains and working conditions to be fair, sustainable, safe, and transparent.

We believe it takes transparency, trust, and mutual respect to build a business that does things the better way. we spend a great deal of time vetting our manufacturing partners before we build a relationship with them because we know that changing the world starts with changing the way we do business.

Each roll has 360 sheets! That's almost 2x longer than the industry average!

When shopping for toilet paper it's easy to get caught up in the big adjectives like "mega" and "super", but what matters most is how much paper you're getting with each purchase.

There's 39.6 square feet in a single roll roll! If you want to know how many square feet per box:

• 12 pack:  475.2 sq feet
• 24 pack:  950.4 sq feet
• 36 pack:  1,425.6 sq feet

To make rolls appear bigger than they are, major toilet paper brands fluff their rolls with air. This makes the rolls look big and allows these companies to market them as "double the size" even if the number of sheets doesn't actually change. We've made a decision not to play that game.

Instead, we focused on the environmental impact of packing more sheets in a smaller space. Because our rolls are compacted (vs loosely rolled with air in between) they look smaller. Our compact rolls take up less shipping space which reduces packaging and carbon emissions from transportation, while providing one of the highest sheet count per roll in the market!

Each of our rolls is 360 sheets (3.9x3.9in), 3 ply, and made from 100% premium bamboo pulp.

YES!

It's passed all septic safety tests. Additionally, because our paper is strong and 3-ply, you don't need a lot to get the job done. That being said, we are aware that not every tank is created equal, so just wipe with care and flush regularly to avoid any of those nasty backups.

NOPE! None of those in Betterway bamboo toilet paper.

It's a decision we made after many conversations with our customers. The results were clear - far more people were willing to try an alternative toilet paper only if it was white. We'd love to be in as many homes as possible promoting sustainability, so we chose white toilet paper to make a bigger impact switching people to tree free TP.

Traditionally, toilet paper is whitened using chlorine (AKA bleach), a strong chemical that is harsh on the body and the planet. Fortunately, better options exist. Our bamboo toilet paper is whitened using an elemental chlorine free (ECF) process. It's a lot better for the environment and safer for our customers. By avoiding the use of elemental chlorine gas during the bleaching process, it prevents the formation of carcinogens.

If you're interested in a natural brown toilet paper - let us know! We are always looking for feedback from our community and ways to improve our product.

We love supporting sustainable products, but it always makes us scratch our heads when we receive an "eco-friendly" product in wasteful, plastic packaging. We wanted to take a holistic approach to sustainability.

Rather than choosing the cheapest option, we chose the option that best helps us achieve one of our goals - reducing the use of plastic in single use packaging. The wrappers are both functional and practical. They meet all hygiene standards, protect the rolls during transport, and stack beautifully in your bathroom waiting patiently for their turn to be used. Plus, they are compostable!

YES! We built elements of circular design and waste reduction into our product and making the wrappers compostable was a big part of that. All wrappers are colored using nontoxic dyes, so your plants will love it.

We also encourage you to upcycle the wrappers! They make for great gift wrapping and arts and crafts!

NOPE!

The rolls are individually wrapped in paper to avoid using plastic. The box is made of recycled cardboard, so you'll notice its different than any toilet paper you see in stores. Even the tape is plastic free - it's actually made with paper, water, and sugar!

We're an American company, but there is no infrastructure or bamboo supply to have a "Made in USA" paper at this time. After searching far and wide, the highest quality bamboo toilet paper we found was being produced in China.

When the time comes we'd love to find a North American based partner (so if you have any leads, please send us an email at hello@gobetterway.com)! Meanwhile, we've found a partner who understands our mission and truly wants to help make a positive impact on deforestation in the world.

Both types of paper towels serve the same purpose and are the same quality. The choice between them mostly comes down to personal preference. Our classic white paper towels are whitened using an elemental chlorine free (ECF) process. Unlike traditional paper towels, which are whitened with bleach, ECF paper towels are whitened using a process that doesn't release toxic chlorinated substances into the environment and is more energy efficient.

Our natural browned paper towels skip the whitening process all-together! This means that production takes less resources (water, energy, whitening agents). The light brown, creamy (our designers call it cappuccino) hue comes from the natural bamboo pulp.

We launched with white paper towels because (through interviews with our customers) we discovered that far more people were willing to try alternative paper products if they were white. Our goal is to be in as many homes as possible promoting sustainability, so we chose to brighten our paper through a safe process to help people make an easy switch to tree-free.

As the brand grew, we asked our community to let us know if they were interested in brown paper towels. Sure enough, many of you said you'd love to have a natural pulp version, so we made it happen. 🙃

Our rolls have 90 pick-a-size sheets. Each sheet is 10.8 inches tall by 6.3 inches wide.

The short answer is: YES. Our rolls are designed to fit a standard paper towel holder. But if you want to be extra sure, our roll diameter is around 3.75 inches and the core diameter (hole) is 1.57 inches.

NOPE! None of those in Betterway paper products.

YES! Bamboo is naturally hypoallergenic so it's safe for you to use as a napkin, wrap veggies in the fridge, cover your food in the microwave, etc.

We love supporting sustainable products, but it always makes us scratch our heads when we receive an "eco-friendly" product in wasteful, plastic packaging. We wanted to take a holistic approach to sustainability.

Rather than choosing the cheapest option, we chose the option that best helps us achieve one of our goals - reducing the use of plastic in single use packaging. The wrappers are both functional and practical. They meet all hygiene standards, protect the rolls during transport, and stack beautifully in your kitchen waiting patiently for their turn to be used. Plus, they are compostable!

YES! We built elements of circular design and waste reduction into our product and making the wrappers compostable was a big part of that. All wrappers are colored using nontoxic dyes, so your plants will love it.

We also encourage you to upcycle the wrappers! They make for great gift wrapping and arts and crafts!

We're an American company, but there is no infrastructure or bamboo supply to have a "Made in USA" paper at this time. After searching far and wide, the highest quality bamboo paper we found was being produced in China.

When the time comes we'd love to find a North American based partner (so if you have any leads, please send us an email at hello@gobetterway.com!) Meanwhile, we've found a partner who understands our mission and truly wants to help make a positive impact on deforestation in the world.

We get why it might seem like bidets waste a lot of water, but they actually SAVE tons of water. How? Because they really help us reduce the amount of toilet paper we use. Producing TP (breaking down wood and plant fibers to turn them into paper) requires a lot of water. 473.5 billion gallons of water a year to be exact. Instead, the bidet uses a small, efficient stream of fresh water to help you clean.

You don't need wet wipes with a bidet! Which is great news, because:

1. Wet wipes are terrible for the environment! The vast majority of wet wipes contain microplastics in their fibers which do not biodegrade and end up in our food chain.
2. Wet wipes are notorious for clogging pipes and causing messy headaches.
3. Wet wipes are single-time use and you need to keep rebuying them. By including a bidet in your wiping routine you'll save hundreds of dollars in wet wipes every year.

Everyone's wiping habits are different (so some people will see a bigger difference than others) but you should definitely be able to reduce the amount of paper you need. On average, people say they reduce their TP consumption by 50%. Some bidet die-hard-fans even go 100% paper free and use a designated bum towel to pat dry!

Think about it, if you use a bidet you don't need to wipe over and over again until you're clean. You just need to pat dry once you are done using the bidet.

It's the same water that comes out of your sink and your shower! The bidet connects to the clean water valve in your wall . As one of our customers put it: "If you're comfortable washing your hands with that water then I'm sure you'll be perfectly fine washing your butt with it."

Most people we've asked say the water feels FRESH! We tested the bidet all through winter in Colorado and the water never really felt cold even if it was snowing outside. It really does feel refreshing every time!

All you need is a Phillips head screwdriver (and in some cases adjustable plyers or a wrench) — everything else is included in the box.

Our bidet is designed to fit on over 90% of toilets in the US. The most important piece of the equation is to make sure your toilet has access to the tank's water connection valve . Can you easily unscrew the hose that is currently sending water from your pipes to the toilet tank? If the answer is YES, then we're pretty sure our bidet attachment will be a breeze to install!

If you don't see an easy access point to the hose connection, you might have a unique toilet. Check out the answers below for more info.

If you're still not sure which type of toilet you have or if it will fit, feel free to send us an email with a photo of your toilet from the side to hello@gobetterway.com and we'll help you figure it out!

Great question! Toilet bowls can be all different shapes and sizes so it's best to check that you have at least 12 inches clearance from the center of the backside of the toilet bowl to the left (when facing the toilet).

On standard toilets, the T-adapter we provide is installed where the hose connects to the tank. For a skirted toilet, that connection might be hard to reach or not visible... but there's an easy fix!

You just need to purchase a 3/8" T-adapter and install it where your toilet's flexible steel hose connects to the water supply.

Wall-mounted toilets can be tricky since you don't have access to the water connections (they are hidden inside the wall). Yet, if you REALLY want a bidet, there are options!

As long as your sink is within 9 feet of the toilet (and on the same side of the bathroom), you can connect the bidet to your sink's water supply. You will need to purchase a longer hose and/or a mini adapter. So be sure to check all the connection points before buying/installing.

Flushometer toilets can be tricky since the toilet is directly connected to your pipes and there's nowhere to attach the bidet hose onto the water supply. Yet, if you REALLY want a bidet, there are options!

As long as your sink is within 9ft. of the toilet (and on the same side of the bathroom), you can connect the bidet to your sink's water supply. You will need to purchase a longer hose and/or a mini adapter, so be sure to check all the connection points before installing.

There are two labels on the bidet control panel: NOZZLE and WASH. Turn the knob clockwise to NOZZLE and the spray nozzle will rinse itself. Turn the knob counterclockwise to WASH and the bidet will wash your booty. Rotate the knob slowly while you figure out what level of water pressure feels comfortable.

You may need to wiggle or scoot back to find the best position, but once you figure that out, just let the bidet do its thing for a few seconds. Then pat yourself dry with a small amount }of toilet paper (or a designated bathroom towel if you're an eco-warrior).

The short answer is: It's possible!

The longer answer is: our bidet is a single-nozzle bidet. It is designed for the optimal bum wash! So if you want to use it to was your lady parts, you will need to scoot/wiggle around on the seat until you find an angle that gets the spray where you need it. But (as confirmed by our female cofounder) "it's definitely possible" 🙃.

The nozzle on the Betterway Bidet is actually retractable, so unless the bidet is on it isn't exposed. This helps keep the nozzle clean from any water that splashes. But just to be extra sure, you can turn the bidet knob to the right and water will come out from the nozzle. This allows the nozzle to rinse itself. You can run the water for a few seconds before or after you use the bidet to keep it extra clean.

Yes! Our bidet comes with 6 levels of water pressure. We recommend you start slowly and work your way up to see what works for you.

We designed our bidet to be extra slim so that it would sit seamlessly in most toilets. However, depending on the model of your toilet, there are times when there might be a gap towards the front of the seat. That's why we include 3 bumpers that can be attached onto the toilet seat to fix the gap.

Yes! Uninstalling it is even easier than installing it! You can take it with you and just install it on your new toilet.

The Betterway bidet comes with a non-transferable warranty that covers manufacturing defects under normal usage conditions for a period of 12 months. Registered Betterway bidet owners will receive an extended 18-month warranty from the date of purchase.

For more information, check out our terms and conditions.

At this time we are only able to ship to the continental US. If you are outside of this zone and would like to request an order please email us at hello@gobetterway.com

As long as your order hasn't been shipped, we're happy to accommodate any changes you need! Just make sure you email us at hello@gobetterway.com within the first 12 hours of placing your order so we have a chance to shuffle things before they are sent out.

If you're interested in wholesale or bulk orders please visit our wholesale page. If you have further questions and want to chat about an opportunity email us at hello@gobetterway.com. We're happy to provide all the information necessary to facilitate the purchase.

PLEASE DO! Feedback is the secret sauce for creating a great product, so if you'd like to share your thoughts we're all ears! Shoot us an email at hello@gobetterway.com.

Yes - we keep you in the loop and will notify you 3 days before we ship out your next order! Depending on your needs, when you get this email you're still on time to decide if you need to pause, skip shipments, or swap products hassle-free.

Our subscription is pay as you go. We'll only charge your card once your next order date comes up.

Of course! If you find you need less/more toilet paper, you can change your subscription settings at any time by logging into your account. If you haven't created an account, you can do so in this link.

Whether you have too much TP on your hands or you're going on vacation you can easily skip or change the shipping date of your next order at any time before your next scheduled order date.

No need to jump through hoops or exchange 10 emails with a customer service rep (although we’re here if you need us)! All you need to do is log into your account - once inside you can update your subscription on your terms. If you haven't created an account, you can do so in this link.

Want to part ways? We get it. No hard feelings. Although we'd love to know why! Feedback is the secret sauce for creating a great product, so if you'd like to share your thoughts please shoot us an email at hello@gobetterway.com.

You have the freedom to cancel your subscription at any time by logging into your account. If you haven't created an account, you can do so in this link.